Refund Policy
Effective Date: July 2026
At EvolveIPTV, customer satisfaction is important to us. Please read this Refund Policy carefully before purchasing any subscription or digital service from our website.
7 days refund limit
By placing an order on https://evolveiptv.ca, you agree to the terms outlined below.
1. Digital Services
All products and subscriptions offered by EvolveIPTV are digital services. Once a subscription has been delivered or activated, it is considered used and cannot generally be returned.
2. Refund Eligibility
A refund may be considered only under the following circumstances:
- Your subscription was not delivered due to an issue on our side.
- You were charged more than once for the same order.
- A technical issue prevents activation, and our support team is unable to resolve it within a reasonable timeframe.
Refund requests are reviewed individually and are not automatically approved.
3. Non-Refundable Situations
Refunds will generally not be issued for:
- Change of mind after purchase.
- Compatibility issues with unsupported devices.
- Internet connection or network problems.
- Failure to follow the provided setup instructions.
- Service interruptions caused by third-party providers.
- Temporary outages, maintenance, or force majeure events.
- Requests made after the service has been successfully activated and delivered.
4. Technical Support First
If you experience any issue with your service, please contact our support team before requesting a refund. Most activation or setup issues can be resolved quickly by our technical support team.
5. Refund Processing
If a refund is approved, it will be processed using the original payment method whenever possible.
Processing times may vary depending on your payment provider or financial institution.
6. Chargebacks
If you initiate a chargeback without first contacting our support team, we reserve the right to suspend or terminate the associated service while the payment dispute is being investigated.
7. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any updates will be posted on this page and become effective immediately upon publication.
8. Contact Us
If you have any questions about this Refund Policy or need assistance with your order, please contact us:
Website: https://evolveiptv.ca
Email: support@evolveiptv.ca
Contact Page: https://evolveiptv.ca/contact/
Notice
EvolveIPTV does not host, store, or stream any media content. All media is provided by independent third-party services. We are not responsible for the content accessed through these services. Users are solely responsible for ensuring compliance with all applicable laws in their jurisdiction.
